Last updated: July 8, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You acknowledge and accept that We will collect, use and disclose information as described in this Privacy Policy, on the lawful bases set out below.
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application refers to Miles (bymiles.ai), the AI-powered WordPress software tool provided by the Company, including the Miles WordPress plugin, Bymiles-hosted sandbox WordPress environments, Bymiles APIs and MCP interfaces, and integrations with coding-agent tools that invoke Miles functionality.
Business, for the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California, to the extent it meets the applicability thresholds under the CCPA/CPRA.
CCPA and/or CPRA refers to the California Consumer Privacy Act (the “CCPA”) as amended by the California Privacy Rights Act of 2020 (the “CPRA”).
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to 1571563 B.C. LTD., 112 – 970 Burrard Street, Office# 1058, Vancouver, BC. V6Z 2R4. For the purposes of the GDPR, the Company is the Data Controller for account, billing, website administration, support, marketing, analytics, security and business relationship Personal Data that We determine how and why to process, and acts as a processor or service provider for Customer Content and personal data made available through connected WordPress sites where We process that data on the customer’s documented instructions to provide the Service.
Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
Country refers to: British Columbia, Canada
Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data, in respect of Personal Data for which the Company acts as a controller as described in the Company definition above. For Customer Content and personal data from connected WordPress sites, the customer is generally the Data Controller, and the Company acts as a processor or service provider.
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
GDPR refers to EU General Data Protection Regulation.
Personal Data is any information that relates to an identified or identifiable individual. For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity. For the purposes of the CCPA/CPRA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
Service refers to the Application and related hosted services, APIs, plugin connections, sandbox environments, AI orchestration, support, billing, websites and documentation provided by the Company.
Service Provider means any natural or legal
person who processes the data on behalf of the Company. It refers to
third-party companies or individuals employed by the Company to
facilitate the Service, to provide the Service on behalf of the Company,
to perform services related to the Service or to assist the Company in
analyzing how the Service is used.
For the purposes of the GDPR, Service Providers are considered Data
Processors.
Subprocessor means a third-party Service Provider or processor engaged by the Company to process Personal Data on the Company's behalf in connection with providing the Service, including hosting, logging/analytics, AI model, payment, support and communications providers.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, including logs, device and browser information, IP address, timestamps, feature usage, API and plugin events, errors, security events, tokens or identifiers, and similar technical data.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR, You can be referred to as the Data Subject or as the User as you are the individual using the Service.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
When You use the Service, We may collect, access, store or process the following information, depending on how You use Miles and what functionality You request:
Your conversations, prompts, commands, instructions and other inputs provided to Miles or to connected coding agents that call Bymiles APIs or MCP interfaces
Business, account, website and project information You provide (such as business name, address, phone number, website URL, descriptions, preferences and configuration choices)
Content and materials You upload, create, edit, manage or request Miles to access through the Service, including WordPress posts, pages, media metadata, themes, plugins, settings, templates, design elements and other site content or configuration reasonably necessary to perform the requested action
Sandbox data, staging or local-site data, API/plugin tokens, site identifiers, logs, diagnostic information, error reports, security events and related technical data needed to operate, secure and troubleshoot the Service.
For Bymiles-hosted sandbox WordPress environments, this includes full backups of the sandbox site (including its content and configuration) necessary to create, reload and operate the sandbox. We do not create full-site backups of a customer's own WordPress installation.
This information is:
Stored or otherwise processed to provide, secure, troubleshoot and improve the Service, maintain Your conversation and project history where enabled, and document requested changes
Sent to third-party AI model providers and other subprocessors only as reasonably necessary to generate, edit, analyze or manage content or perform the requested functionality (as described in the Artificial Intelligence Services and Third-Party Providers sections below)
Used to design, edit, manage, create or delete WordPress content or configuration in customer production, staging/local or Bymiles-hosted sandbox environments when You request or authorize those actions. Miles does not indiscriminately crawl or ingest all data from connected WordPress sites for Bymiles’ own purposes; it accesses and processes information reasonably necessary to provide the requested functionality, operate and secure the integration, comply with law, and enforce Our terms.
Important: Please do not include sensitive personal information (such as financial account numbers, government identification numbers, health information, children’s data, special-category data under the GDPR, or third-party personal data without an appropriate lawful basis or consent) in Your prompts or connected site content. The Service is not designed or intended to process special-category or sensitive personal data, and You do so at Your own risk. You are responsible for ensuring You have the right to share, connect or instruct Us to process any information You provide or make available through Your WordPress sites, sandboxes, APIs or coding-agent integrations.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor usage of our Service; operate Miles as the AI brain on Bymiles servers; authenticate users; connect to customer WordPress production, staging/local and sandbox environments; process prompts and requested site content or configuration; and perform the design, edit, management, creation or deletion actions You request or authorize.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service, including account administration, subscription management, payment processing, customer support, service communications and requested WordPress integrations.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, security monitoring, debugging, abuse prevention, determining the effectiveness of our promotional campaigns and evaluating and improving our Service, products, services, marketing and Your experience. Where We process Customer Content (meaning content, materials, data and configuration You upload, create, provide, connect or instruct Miles to access through WordPress sites, sandboxes, APIs or coding-agent integrations) or personal data from connected WordPress sites as a processor or service provider, We use it only to provide the Service on the customer’s instructions, maintain security, comply with law, and enforce Our agreements, and not for unrelated advertising or sale.
We may share Your personal information in the following situations:
With Service Providers and subprocessors: We may share Your personal information with Service Providers and subprocessors to host, operate, secure, monitor and analyze the Service; provide AI model functionality; process payments; manage subscriptions; provide support and communications; maintain logs and error reporting; and integrate with WordPress, APIs, MCP interfaces and coding-agent workflows. These providers may include cloud hosting and infrastructure providers, logging and analytics tools, AI model providers, payment processors, customer-support tools, email/communications providers and similar vendors under contractual confidentiality and data protection obligations.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share limited information with Our business partners to offer You products, services or features that complement the Service, where permitted by law and subject to any required choices or consents. We do not share Customer Content or connected-site data with business partners for their own marketing purposes.
With other users: if You share personal information or interact in any shared or collaborative areas of the Service, such information may be visible to other authorized users of that workspace or project. We do not currently operate public forums, social feeds or social-media login features within the Service.
With Your consent or instructions: We may disclose Your personal information for any other purpose with Your consent, or process Customer Content and connected-site personal data according to the customer’s documented instructions and applicable data processing terms.
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including to provide the Service, maintain accounts and subscriptions, keep required tax and accounting records, comply with legal obligations, resolve disputes, maintain security, troubleshoot issues, and enforce our legal agreements and policies. Customer Content, prompts, sandbox data and connected-site data are retained only for as long as reasonably necessary to provide the requested functionality, maintain history where enabled, operate and secure the Service, comply with law, or as otherwise agreed with the customer.
The Company will also retain Usage Data, logs, tokens or identifiers, diagnostic data and security records for internal analysis, security, debugging, abuse prevention and service-improvement purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen security, troubleshoot or improve the functionality of Our Service, document customer instructions or service events, or when We are legally obligated to retain this data for longer periods.
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
Where required by applicable law, We rely on appropriate legal mechanisms for international transfers, which may include adequacy decisions, the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Addendum, transfer impact assessments, contractual safeguards and supplementary technical and organizational measures. Your use of the Service may involve transfers to Canada, the United States, the European Economic Area and other locations where We or Our providers operate.
The Company will take commercially reasonable steps to ensure that Your data is treated securely and in accordance with this Privacy Policy. We will use appropriate safeguards for international transfers of Your Personal Data as described in the "Transfer of Your Personal Data" section above.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so, and requests involving Customer Content or personal data from a connected WordPress site may need to be submitted by or routed through the customer that controls that site data.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will use reasonable efforts to provide notice before or promptly after Your Personal Data is transferred and becomes subject to a materially different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, API connection, plugin integration, coding-agent workflow or method of electronic storage is 100% secure. While We strive to use commercially reasonable technical and organizational measures to protect Your Personal Data, which may include access controls, encryption in transit, logging, monitoring and credential-handling practices, We cannot guarantee its absolute security.
The Service Providers, subprocessors and third-party providers We use may have access to Your Personal Data, Customer Content, Usage Data or related technical data only as needed to provide their services to Us. These providers may collect, store, use, process and transfer information about Your activity on Our Service in accordance with their privacy policies and Our agreements with them. We maintain an evergreen list of current material subprocessors and AI model providers, including hosting, logging/analytics, payment, support, communications and AI providers, at https://bymiles.ai/subprocessors or another page We designate. We may update that list from time to time; where required by the GDPR or applicable data processing terms, We will provide advance notice of material new subprocessors and an opportunity to object as required by law or contract.
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
Kit.com Their Privacy Policy can be viewed at https://kit.com/privacy
Resend Their Privacy Policy can be viewed at https://resend.com/legal/privacy-policy
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing, subscription management, tax calculation, invoicing and fraud prevention, including Polar and Stripe, as applicable.
We do not store full credit card numbers or full payment card details on Our systems. Payment card information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy and payment terms. We may receive and store limited billing and transaction information from payment processors, such as customer identifiers, payment method tokens or last-four/brand information, subscription status, invoices, payment status, billing address, tax information and fraud or chargeback information. These payment processors are responsible for handling card data under PCI-DSS or similar payment-security standards.
Polar Their Privacy Policy can be viewed at https://polar.sh/legal/privacy
Stripe Their Privacy Policy can be viewed at https://stripe.com/privacy
Our Service uses artificial intelligence (AI) and machine learning technologies to provide features such as website design, content creation, editing, management, WordPress theme or configuration assistance, and automated actions requested through the Miles interface, WordPress plugin, Bymiles-hosted sandboxes, APIs, MCP interfaces or coding-agent integrations. To provide these AI-powered features, We utilize third-party AI model providers and related infrastructure providers.
Anthropic We use Anthropic’s AI services to provide AI-powered features within the Service, which may include content generation, editing, design, moderation and automated actions. When You use AI features, Your inputs (such as business descriptions, preferences, and instructions) may be processed by Anthropic’s systems to generate outputs. Anthropic’s Privacy Policy can be viewed at https://www.anthropic.com/privacy
Google We use Google’s AI services to provide AI-powered features within the Service, which may include content and image generation, editing, design, moderation and automated actions. When You use AI features, Your inputs and prompts may be processed by Google’s systems to generate outputs. Google’s Privacy Policy can be viewed at https://policies.google.com/privacy
OpenAI We use OpenAI’s AI services to provide AI-powered features within the Service, which may include content generation, editing, design, moderation and automated actions. When You use AI features, Your inputs (such as business descriptions, preferences, and instructions) may be processed by OpenAI’s systems to generate outputs. OpenAI’s Privacy Policy can be viewed at https://openai.com/policies/privacy-policy
When You use the AI-powered features of Our Service:
Your inputs, instructions, relevant connected-site content or configuration, sandbox data and technical context may be sent to third-party AI providers or related subprocessors only as reasonably necessary to generate content, design or edit websites, analyze or modify WordPress configuration, call tools, and perform requested automated actions
AI-generated outputs, tool results and change history may be stored as part of Your Account, project, sandbox or logs to provide, troubleshoot, secure and improve the Service
We do not use Your Personal Data, Customer Content, connected-site data or prompts to train Bymiles or, to the extent within Our control, third-party foundation AI models unless You expressly opt in or otherwise instruct Us in writing
Aggregated, anonymized usage data may be used to improve the Service
AI providers may process Your inputs according to their own privacy policies, security terms and data retention practices, but We select and configure providers for business use where reasonably available and require appropriate contractual restrictions for Customer Content and Personal Data
You may choose not to use the AI-powered features of the Service. However, as AI features are core to the Service’s functionality, opting out may limit Your ability to use certain features.
For more information about how AI features work and Your responsibilities when using AI-generated content, please refer to Our AI Disclaimer.
We may process Personal Data under the following conditions:
Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof, including account creation, authentication, subscription administration, support, payment facilitation and providing requested Miles functionality.
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject, including tax, accounting, sanctions, consumer protection, security and regulatory obligations.
Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority. Note: this legal basis is generally applicable to public-sector bodies and is not expected to apply to the Company's processing activities.
Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company, including operating, securing, debugging, improving and protecting the Service; preventing abuse; maintaining logs; communicating with business contacts; measuring usage; and developing an early-stage SaaS business, except where overridden by Your rights and interests.
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract. For Customer Content and personal data made available through connected WordPress sites, staging/local environments, Bymiles-hosted sandboxes, APIs, MCP interfaces or coding-agent integrations, the customer generally determines the purposes and means of processing and Bymiles processes that data as a processor or service provider on the customer’s documented instructions under applicable data processing terms. Customers are responsible for providing notices, obtaining consents, establishing lawful bases and responding to data-subject requests for personal data they control, including for users in the EU and Germany.
The Company undertakes to respect the confidentiality of Your Personal Data and to facilitate the exercise of Your rights.
You have the right under this Privacy Policy, and by law if You are within the EU, to:
Request access to Your Personal Data. The right to access, update or delete the information We have on You. Where such functionality is available within Your account settings, You can access, update or request deletion of Your Personal Data directly. Where it is not available, You may contact Us and We will action Your request. This also enables You to receive a copy of the Personal Data We hold about You.
Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it. You also have the right to request restriction of processing of Your Personal Data in certain circumstances, such as where You contest its accuracy or object to processing pending verification of Our legitimate grounds.
Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.
You may exercise Your rights of access, rectification, erasure, restriction, portability, objection and withdrawal of consent by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible and, where the GDPR applies, within the time required by law. If Your request relates to personal data controlled by one of Our customers, We may direct You to that customer or assist the customer in responding as required by applicable data processing terms.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), including Germany, please contact Your local data protection authority in the EEA. Users in Germany may contact their competent state data protection authority. We will cooperate with competent supervisory authorities where required by law.
This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good faith belief to the best of Our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.
Category A: Identifiers. Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers. Collected: Yes.
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. Collected: Yes, but We do not store full credit card numbers and generally receive only payment tokens or identifiers, subscription status, payment status and limited billing information from payment processors.
Category C: Protected classification characteristics under California or federal law. Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). Collected: No.
Category D: Commercial information. Examples: Records and history of products or services purchased or considered. Collected: Yes.
Category E: Biometric information. Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. Collected: No.
Category F: Internet or other similar network activity. Examples: Interaction with our Service or advertisement. Collected: Yes.
Category G: Geolocation data. Examples: Approximate physical location. Collected: Yes, to the extent that approximate location may be inferred from IP addresses collected as part of Usage Data. We do not collect precise GPS-based geolocation.
Category H: Sensory data. Examples: Audio, electronic, visual, thermal, olfactory, or similar information. Collected: No.
Category I: Professional or employment-related information. Examples: Current or past job history or performance evaluations. Collected: No.
Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. Collected: No.
Category K: Inferences drawn from other personal information. Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Collected: No.
Category L: Sensitive personal information. Examples: account login credentials or access tokens used to authenticate to the Service or connected WordPress environments, payment account identifiers or tokens, and any sensitive information You choose to include in prompts, Customer Content or connected-site data. Collected: Yes, only as reasonably necessary to provide, secure and troubleshoot the Service. We do not use or disclose sensitive personal information to infer characteristics about You.
Under CCPA/CPRA, personal information does not include:
Publicly available information from government records
Deidentified or aggregated consumer information
Information excluded from the CCPA/CPRA’s scope, such as:
Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994
We obtain the categories of personal information listed above from the following categories of sources:
Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service.
Indirectly from You. For example, from observing Your activity on our Service, from logs generated by Your use of the Service, or from content and configuration made available through WordPress sites, sandboxes, APIs, MCP interfaces or coding-agent integrations that You connect or authorize.
Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service to support site functionality and analytics.
From Service Providers. For example, third-party vendors for payment processing, hosting, AI model functionality, logging, analytics, support, communications, security, subscription management or other third-party vendors that We use to provide the Service to You.
We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CCPA/CPRA), which may include the following examples:
To operate our Service and provide You with Our Service, including AI-powered WordPress design, editing, management, content creation, deletion, sandbox, plugin, API, MCP and coding-agent functionality that You request or authorize.
To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service.
To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry. If You provide Your personal information to purchase a product or service, We and Our payment processors will use that information to process Your payment, manage Your subscription and facilitate delivery.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to You when collecting Your personal information or as otherwise set forth in the CCPA/CPRA.
For internal administrative and auditing purposes.
To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.
Other one-time uses.
Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the “Use of Your Personal Data” section.
If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes, We will update this Privacy Policy.
We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:
Category A: Identifiers
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Category D: Commercial information
Category F: Internet or other similar network activity
Please note that the categories listed above are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.
When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to keep that personal information confidential, use it only to perform the contracted services, and comply with applicable service-provider, contractor or processor obligations. We do not sell Customer Content or connected-site personal information, and We do not share it for cross-context behavioral advertising.
We may disclose, and have disclosed in the last twelve (12) months, Your personal information identified in the above categories with the following categories of third parties for the business purposes described in this Privacy Policy:
Service Providers, subprocessors and contractors
Payment processors, including Polar and Stripe, as applicable
Our affiliates
Our business partners
Third party vendors, WordPress environments, APIs, MCP interfaces, coding agents or other integrations to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You
As defined in the CCPA/CPRA, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information by the Business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.
We do not sell personal information or share personal information for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA. We allow Service Providers, contractors and processors to use personal information only for the business purposes described in Our Privacy Policy and Our agreements with them.
We have not sold or shared for cross-context behavioral advertising the following categories of personal information in the last twelve (12) months:
Category A: Identifiers
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Category D: Commercial information
Category F: Internet or other similar network activity
Please note that the categories listed above are those defined in the CCPA/CPRA. Disclosures to Service Providers, contractors, processors, payment processors, AI model providers, hosting providers, logging/analytics providers, support tools and customer-authorized integrations are made for business purposes, not as a sale or sharing for cross-context behavioral advertising.
We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies and We encourage parents and legal guardians to monitor their children’s Internet usage and instruct their children to never provide information on other websites without their permission.
We do not knowingly sell or share for cross-context behavioral advertising the personal information of Consumers We actually know are less than 16 years of age. To exercise any applicable opt-out right, You (or Your authorized representative) may submit a request to Us by contacting Us.
If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.
The CCPA/CPRA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:
The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
The right to know/access. Under CCPA/CPRA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You:
The categories of personal information We collected about You
The categories of sources for the personal information We collected about You
Our business or commercial purposes for collecting, disclosing or, if applicable, selling or sharing that personal information
The categories of third parties with whom We share that personal information
The specific pieces of personal information We collected about You
If We sold or shared Your personal information, or disclosed Your personal information for a business purpose, We will disclose to You:
The categories of personal information categories sold
The categories of personal information categories disclosed
The right to say no to the sale or sharing of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request, please see the “Do Not Sell My Personal Information” section or contact Us.
The right to correct Personal Data. You have the right to correct or rectify any inaccurate personal information about You that We collected. Once We receive and confirm Your request, We will use commercially reasonable efforts to correct (and direct our Service Providers to correct) Your personal information, unless an exception applies.
The right to limit use and disclosure of sensitive Personal Data. You have the right to request to limit the use or disclosure of certain sensitive personal information We collected about You, unless an exception applies. To submit, please see the “Limit the Use or Disclosure of My Sensitive Personal Information” section or contact Us.
The right to delete Personal Data. You have the right to request the deletion of Your Personal Data under certain circumstances, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if You previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer’s rights, including by:
Denying goods or services to You
Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
Providing a different level or quality of goods or services to You
Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services
Please see the “Do Not Sell or Share My Personal Information” section and “Limit the Use or Disclosure of My Sensitive Personal Information” section for more information on how to opt out, if applicable, and limit the use of sensitive information collected.
Additionally, in order to exercise any of Your rights under the CCPA/CPRA, and if You are a California resident, You can contact Us:
By email: privacy@bymiles.ai
Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.
Your request to Us must:
Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative
Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it
We cannot respond to Your request or provide You with the required information if We cannot:
Verify Your identity or authority to make the request
And confirm that the personal information relates to You
We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.
Any disclosures We provide will only cover the 12-month period preceding the verifiable request’s receipt.
For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance.
As defined in the CCPA/CPRA and described in the "Sale of Personal Information" section above, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information by the Business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.
We do not sell personal information or share personal information for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA. We allow Service Providers, contractors and processors to use Your personal information only for the business purposes described in Our Privacy Policy and Our agreements with them.
If Our practices change and We sell or share personal information in a way that gives You an opt-out right under the CCPA/CPRA, You will have the right to opt out. To exercise any applicable opt-out right, please contact Us.
If You are a California resident, You have the right to limit the use and disclosure of Your sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests such services or goods.
We collect, use and disclose sensitive personal information, such as account credentials, access tokens, payment identifiers or sensitive information You choose to include in prompts or connected-site data, only in ways that are necessary to provide, secure, troubleshoot and improve the Service, or as otherwise permitted by law. We do not use sensitive personal information to infer characteristics about You. For more information on how We use Your personal information, please see the “Use of Your Personal Data” section or contact us.
Our Service does not respond to Do Not Track signals.
However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.
Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.
If you’d like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.
California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.
Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
Our Service is intended for business and professional users and does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. Customers should not connect WordPress sites, sandboxes or datasets that intentionally include children’s personal information unless they have the authority and lawful basis to do so and have agreed appropriate terms with Us. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
This Privacy Policy is also designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), British Columbia's Personal Information Protection Act (PIPA) and other applicable Canadian privacy laws. We are responsible for personal information under Our control and have designated a contact accountable for Our compliance, who can be reached at privacy@bymiles.ai.
Consent. We obtain Your consent before or at the time of collecting Your personal information. Consent may be express (for example, by creating an Account or submitting information) or implied by Your use of the Service where the purpose would be obvious to a reasonable person. You may withdraw Your consent at any time, subject to legal or contractual restrictions, by contacting Us, although this may affect Your ability to use certain features.
Access and Correction. You have the right to request access to the personal information We hold about You and to request correction of information that is inaccurate, incomplete or out of date. Upon receiving a written request and verifying Your identity, We will respond within the time required by law, subject to any applicable legal exceptions.
Breach Notification. In the event of a breach of security safeguards involving personal information that creates a real risk of significant harm, We will notify the Office of the Privacy Commissioner of Canada and affected individuals as soon as feasible, and will keep records of breaches as required by PIPEDA. Where the breach involves Customer Content or connected-site data, We will also promptly notify affected customers so they can take appropriate protective measures. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada (www.priv.gc.ca; toll-free 1-800-282-1376).
If You are a resident of Quebec, the Act respecting the protection of personal information in the private sector, as amended by Law 25, gives You additional rights and imposes additional obligations on Us. The person responsible for the protection of personal information (Our Privacy Officer) can be reached at privacy@bymiles.ai.
Consent and Purposes. We collect personal information only for the purposes described in this Privacy Policy and obtain consent where required. Where We collect sensitive personal information, We obtain express consent. You may withdraw consent at any time, subject to legal and contractual restrictions.
Confidentiality Incidents. If a confidentiality incident involving Your personal information presents a risk of serious injury, We will notify You and the Commission d’accès à l’information du Québec (CAI) promptly and keep a register of incidents, as required by Law 25.
Transfers Outside Quebec. Before transferring personal information outside Quebec (including to Our subprocessors and AI providers in the United States and elsewhere), We conduct a privacy impact assessment where required and put in place appropriate safeguards, including contractual protections such as Standard Contractual Clauses.
Automated Decisions and Portability. Where We use Your personal information to render a decision based exclusively on automated processing that produces legal effects or similarly significant effects concerning You, We will inform You and, on request, provide information about that processing and Your right to have it reviewed by a member of Our staff. Routine AI-assisted content, design or configuration suggestions made by Miles in response to Your instructions are not decisions about You for the purposes of this provision. You may also request that the computerized personal information You provided to Us be communicated to You in a structured, commonly used technological format. You have the right to file a complaint with the CAI.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We may also update Our subprocessor and AI model provider list from time to time as described above.
For material changes to this Privacy Policy, or where required by applicable law, We will use reasonable efforts to let You know via email and/or a prominent notice on Our Service prior to the change becoming effective, and will update the “Last updated” date at the top of this Privacy Policy. For material new subprocessors affecting personal data processed under the GDPR, We will provide notice and an opportunity to object where required by applicable data processing terms.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, data processing terms, subprocessors, international transfers, security, or Your privacy rights, You can contact us:
By email: privacy@bymiles.ai